Cheap Car Rentals in North Carolina

Tried to double charge me to switch to gas from electric said was policy. Went to Sixt rentals next door and saved $200

The representative was very friendly and knowledgable! She's great!

I got an EV that was very close to being fully out of battery. I also didn’t want an EV and they should be more specific about the type if cars we would get.

great

It was good experience but car insurance is too expensive for us.

I reserved a car at 4:30 p.m, for pickup at 5:00 p.m. I was called at 4:50 p.m. to let me know that there were no cars available. Why does your system allow you to book a reservation when there are no cars available? Unacceptable.

It was very difficult to find the Budget location. It would be so simple to add the directions to the confirmation and pickup information. The help center was no help and calling the actual pickup sight didn't work because they didn't answer up the phone and so the "help center" answered each time. That was incredibly frustrating and added an hour to my van rental pickup.

The customer service people were very nice and helpful, but I wasn't able to get the vehicle that I needed and one of the vehicles given to me needed an oil change so I had to go back inside and get a different vehicle.

They did not have my class of car and did not offer an upgrade for free. They wanted to charge me more for a car. I declined.

Hard to find location in the Crabtree valley mall Avis staff on the phone could not provide knowledge about how to find the rental car location☹️

Great. Rental car process at ILM is a breeze.

Off airport premises. Closed at 5:45 .our plane landed at 5:19. ON A FRIDAY!! Never connect. Had to find a different rental.

Had to call twice to get them to answer the phone when I arrived. They said they'd send the shuttle and I'd see it in 10-15 minutes. Waited over 20 minutes, and no one arrived. I tried to call again, and no one answered. Gave them until I downloaded and checked Uber & Lyft to come. They never showed up and I ended up using Lyft to take me to the office and using ride share during my trip.

good on gas. sticker on windshield blocked some of the driver's view, empty cans in backseat, they demanded proof of my own personal car insurance or buy insurance from them and also demanded to see proof of my flight out BEFORE i could take the car. Nothing about this was on their website. upon return, we called as per instructions but no one picked up for 45 minutes. finally called corporate office and they told me to wait until the shuttle swings by, which it did. I called the rental office once more and FINALLY someone picked up but shuttle took 30 minutes for a 10 minute ride to the airport. At the drop off site, 12 other people were waiting for a ride to their flights. Five of them were in danger of missing their flights and took an uber. Badly run business, intrusive rental criteria, sloppy maintenance to the point of being dangerous (windshield obstruction). We can't recommend using this car rental company to anyone else for any reason, as their service is sub-par across the board.